Common Problems With Sump Pumps and How to Troubleshoot Them

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Sump pumps are lifesavers for anyone who wants added assurance that their home is protected from excess water pooling in areas like the basement or around the foundation. However, just like any mechanical device, sump pumps can encounter problems over time that require professional attention. Knowing how to troubleshoot common issues can help you relay important details to your plumber, as well as help you take steps to mitigate damage while you wait for them to arrive.

Common Problems With Sump Pumps and How to Troubleshoot Them

Here are some common sump pump problems and our tips for resolving them.

The Sump Pump Won’t Turn On.

  • Symptoms: Your sump pump fails to activate when water levels rise.
  • Troubleshooting Steps: Check the power supply to ensure the pump is plugged in and the breaker hasn’t tripped. Inspect the power cord for signs of damage or disconnection, but do not touch it if there is water around it and it appears to be damaged.

The Sump Pump Continuously Runs

  • Symptoms: The pump continues to run even when there is no water to remove.
  • Troubleshooting Steps: Check to see if the float switch is stuck in the “on” position and adjust if necessary. Assess the area for leaks or groundwater issues that may be triggering the pump. Check the valve to ensure it is not malfunctioning and allowing water to flow back into the pit.

The Sump Pump Smells Bad

  • Symptoms: Foul odors coming from the pump or the pit.
  • Troubleshooting Steps: Look for organic material or debris in the pit that is decomposing and emitting foul odors. Check to see if there is stagnant, standing water in the pit.

A little proactive care goes a long way when it comes to sump pumps, so if you encounter any of these issues or have reason to suspect your pump is malfunctioning, contact our team to get one of our experienced professionals on the job.